Shipping Policy

*Free shipping in Quebec for orders of $249 before taxes. 

*Fixed delivery fee of $12 for orders under $249

*Fixed delivery fee of 45$ for 20 L sizes or orders over 25 lbs.

We ship your order upon receipt of your payment.T

he delivery time in Quebec is 2-3 business days depending on the regions.

Delivery time is from 3-5 business days to the rest of Canada.

We ship your order via trusted carriers such as Purolator, Canada Post, Dicom, FedEx or UPS.

We guarantee consumer satisfaction. If your product has sunk during transportation, we offer you a credit of the value of the loss of liquid on your next order. We agree to make a credit within 24 hours of receiving your product. The item must be photographed in its receiving condition with its delivery box. This warranty is applicable to Massoleum products on sale on our online store Massoléum.com. 

Warranty not applicable on Kariderm products.